Privacy Policy

Introduction

FES Fire and Security is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any information that you provide when using our website or services. By accessing or using our website, you agree to the terms of this policy.

If you have any questions about this Privacy Policy, please contact us at:
Phone: 0208 087 0949
Email: info@fesfireandsecurity.com

Information We Collect

We may collect and process the following data:

Information You Provide Directly

• Contact Details: Name, email address, phone number, and postal address when you contact us via forms or email.
• Payment Information: Details you provide to complete purchases or transactions.
• Job Applications: Information provided as part of recruitment processes.

Automatically Collected Information

• Cookies: Data collected through cookies and similar tracking technologies to improve your experience on our website.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

Third-Party Sources

We may receive additional information from partners or service providers to enhance our services.

How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide and manage the services or products you request.
• Communication: To respond to inquiries, provide support, and send relevant updates about our services.
• Marketing: To send promotional emails or materials about services you may find interesting (you can opt out at any time).
• Compliance and Security: To protect against fraudulent activities and ensure compliance with legal obligations.

Legal Basis for Processing

We process your personal data based on:

• Your consent (e.g., subscribing to our newsletter).
• Performance of a contract (e.g., providing requested services).
• Compliance with legal obligations.
• Legitimate interests, such as improving our website and ensuring security.

How We Share Your Information

FES Fire and Security does not sell or rent your personal information. However, we may share your data with trusted third parties for specific purposes:

• Service Providers: To assist in delivering our services (e.g., payment processing or IT support).
• Legal Compliance: To comply with legal obligations or respond to lawful requests.
• Business Transfers: In case of mergers, acquisitions, or asset sales.

How We Protect Your Information

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorized access, alteration, or destruction.

Retention of Information

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

You have rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Correct any inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal requirements.
• Restriction: Restrict the processing of your data in certain circumstances.
• Objection: Object to the use of your data for specific purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us via email at info@fesfireandsecurity.com.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and provide personalized content. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

FES Fire and Security reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.

Last Updated: 03/12/2024

For any inquiries regarding this Privacy Policy, please contact us:

Phone: 0208 087 0949
Email: info@fesfireandsecurity.com